There is hardly a more helpless feeling than seeing your brand new baby suffering and fighting for his life. Lubbock mom Rachael Traylor knows this feeling all too well. When her baby, Jayden, was born prematurely at only 27 weeks, he came into the world with multiple complex health conditions, including chronic lung disease and pulmonary hypertension. His battle has been uphill, but he was born fighting and has not stopped.
Rachael, Baby Jayden and their family have been helped every step of the way by their Texas Medicaid health plan, First Care, and the nurses and coordinators assigned to Baby Jayden's care. Their care coordinators and nurses have walked the family through a challenging health care system, going above and beyond to assist with much more than just hospital stays - such as transportation services and disability benefits.
In August of 2017, Hurricane Harvey ravaged the coastal shores of Texas and its floodwaters devastated the City of Houston. Families, homes, and lives were destroyed by the storm. Nurses and staff at Texas Medicaid plans like UnitedHealthcare stepped up and worked around the clock to reach Texans stuck in their homes to provide emotional support, get them the medical care they needed, and even coordinate rescues. Texas Medicaid was a lifeline for Texans impacted by Hurricane Harvey. Watch now to see how UnitedHealthcare delivered emotional and physical support for Texans during and after this historic storm.